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Prior Authorization Navigator

Prior Authorization Navigator

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About the Prior Authorization Navigator

The WSMA originally introduced its Prior Authorization Navigator in 2018 as a mobile-friendly “one-stop shop” for guidance on existing and new state prior authorization requirements. Newly updated and reformatted, the WSMA urges all health care professionals who find themselves engaged in prior authorization processes to use the Prior Authorization Navigator at priorauth.wsma.org to review the new and existing state prior authorization requirements.

What health plans are covered

The 2019 rulemaking and HB 1357 apply to plans regulated by the Office of the Insurance Commissioner:

  • Individual (both on and off the Washington Health Benefit Exchange).
  • Small group.
  • Large group (other than self-insured).

Filing a complaint

Insurers are obligated to ensure their third-party administrators comply with these new requirements. The Office of the Insurance Commissioner enforces its requirements using a complaint-driven process. If an insurer or third-party administrator is out of compliance with prior authorization requirements as described in the Navigator, file a complaint using the Navigator’s complaint form.

Apple Health (Medicaid) Prior Authorization Resources

The Health Care Authority allows physicians and health professionals caring for patients enrolled in Apple Health or the Public Employees Benefits Board to submit prior authorizations for medical requests and all backup documentation online. Visit the HCA's dedicated prior authorization webpage for more information.

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