The WSMA and WSMA Foundation identified the need to mitigate the harm of
racism perpetuated throughout medicine and set a goal to develop a plan
for physicians and PAs to build authentic relationships of trust with
diverse communities through mentorship, education, and community support
This web page is a starting point for medical professionals to learn about
building trust with their patients.
Building and maintaining trustworthy relationships with your patients is
critical to delivering equitable and culturally sensitive care. Make the
commitment today to advance health equity for the patients you serve. The
WSMA and the WSMA Foundation has developed the following guidance for
delivering culturally sensitive care.
The U.S. has the worst maternal mortality rate among developed nations.
Death rates amongst Black birthing people are higher than other racial
groups. Black birthing people are three times more likely to die from a
pregnancy-related cause than White birthing people. Pregnancy-related
mortality is preventable if the root causes are identified and addressed
Delivering Culturally Sensitive Care to Prevent Maternal Mortality
Endometrial cancer is detectable early due to symptoms such as
postmenopausal bleeding. It is always treatable and often cured. Black
women have a 98% higher rate of death from endometrial cancer compared to
white women, much of which is due to late-stage diagnosis. The goal is to
have no difference in stage of endometrial cancer diagnosis by race,
class, ethnicity, or sexual orientation.
Delivering Culturally Sensitive Care to Improve Early Detection of
Endometrial Cancer one-pager
Key Terms, Definitions, and Background
Definitions and Levels of Racism
Definitions of Bias
Mt: Sinai Addressing Racism: Key Terms
Washington State Health Coalitions
National Culturally and Linguistically Appropriate Services (CLAS)
Cultural Competence vs. Cultural Humility
AMA What Creates Health Framework
Deaths from Conditions that are Treatable with Timely Access to
Structural Violence & Asian Community
People with Disabilities Community
Tools and Templates
Incorporating Inclusive Language
Questions to Ask During the First Exam
AMA’s 5 Steps to Advance Racial & Health Equity in Your Health
AMA Example Acknowledgement
Mt. Sinai Example of Harm Mitigation Plan (QR Code)
Racial Incident Whistleblower Report Template
Relationships of Trust presentation PowerPoint slides [to be provided
closer to the presentation date]
Community Health Board Coalition
- CHBC is comprised of the 15 local Health Boards listed below.
Websites are provided where available.
Achieving racial and ethnic equity in U.S. health care. Scorecard |
Commonwealth Fund. (2021, November 18). Retrieved April 25, 2022.
Bailey, Z. D., Feldman, J. M., & Bassett, M. T. (2021).
How structural racism works — racist policies as a root cause of
U.S. racial health inequities. New England Journal of Medicine, 384(8), 768–773.
Guidelines for Inclusive Language. Linguistic society of america. (n.d.). Retrieved May 2, 2022
Heal overview: AHA. American
Hospital Association. (n.d.). Retrieved April 25, 2022
IFDHE AHA Institute for Diversity and Health Equity. (n.d.). The
health equity roadmap.
The Health Equity Roadmap.
Retrieved April 25, 2022
Institute of Medicine (US) Committee on Understanding and Eliminating
Racial and Ethnic Disparities in Health Care, Smedley, B. D., Stith,
A. Y., & Nelson, A. R. (Eds.). (2003). Unequal Treatment: Confronting
Racial and Ethnic Disparities in Health Care. National Academies Press
Josh, L., & Casey, K. (2017).
Social determinants of health: How are hospitals and health systems
investing in and addressing social needs?
(pp. 1–22). Deloitte.
Office of Minority Health U.S. Department of Health and Human
Services. (2013, April). National standards for culturally ... - think
National Standards for Culturally and Linguistically Appropriate
Services in Health and Health Care: A Blueprint for Advancing and
Sustaining CLAS Policy and Practice. Retrieved April 26, 2022
PatientEngagementHIT. (2017, August 7).
Doc biases hinder patient-provider communication, outcomes. PatientEngagementHIT. Retrieved May 2, 2022
Racial and health equity: Concrete steps for health systems. (n.d.). Retrieved May 2, 2022
Soled, D. (2021).
Distributive Justice as a Means of Combating Systemic Racism in
Healthcare. Voices in Bioethics, 7.
Sullivan, D., & Simmons, M. (2021, January 25).
Incorporating inclusive language. Advisory Board. Retrieved May 2, 2022
Task force recommendations to address racism
| Mount Sinai—New York. (n.d.). Mount Sinai Health System. Retrieved
April 30, 2022
The Family Institute at Northwestern University. (2022, February 7).
Inclusive language guide. NU-MAC. Retrieved May 2, 2022
Thoroughgood, C. N., Sawyer, K. B., & Webster, J. R. (2021, August
Creating a trans-inclusive workplace. Harvard Business Review. Retrieved May 2, 2022
Wispelwey, B., & Morse, M. (2021, March 17).
An antiracist agenda for medicine. Boston Review; Boston Review.