Skip to main content
Top of the Page
Best Practices in Patient Communication

Best Practices in Patient Communication

Learning Objectives

  • Outline the core principles of effective patient communication.
  • Discuss the link of optimum communication to improved patient experience outcomes.
  • Review questions in the CAHPS Clinician and Group Surveys (CGCAHPS) and the Washington Health Alliance Patient Experience Survey

Presenter

Cynthia G. Ferrucci, MD, FACP
Internist, UW Medicine Belltown

(Originally recorded June 25, 2014)

Join or renew your membership today!
Join/Renew