Skip to main content
Top of the Page
Webinars OnDemand

The WSMA provides a variety of training on commonly encountered practice operational issues to benefit physicians and practice administrative staff alike.

Note: Additional webinars to help you prepare for Medicare's new payment models under MACRA can be found on the MACRA page under Health Insurers.

Coding and HCCs: An Introduction

The use of hierarchical condition categories is crucially important to effective clinical management in population health models for assessing the illness burden of each patient. HCCs are used by commercial health insurers and Medicare Advantage plans in calculating financial risks and rewards.

This 60-minute webinar, originally broadcast on Wednesday, July 25, 2018, offers guidance in building your knowledge and use of this increasingly prevalent coding mechanism. The presentation covers:

  • An introduction to hierarchical condition categories and risk adjustment.
  • The differences between fee-for-service coding vs. HCC coding.
  • Hierarchical Condition Category coding concepts and risk-adjustment factors.
  • The importance of provider documentation and its impact on reimbursement.

Cost: WSMA and WSMGMA members: $49. Nonmembers: $89. Contact Michelle Lott at for purchasing information.


Mapping Your Path to Value-Based Care

A mix of traditional and value-based payment complicates day-to-day operations. Some processes and services that lead to success under traditional fee-for-service payment arrangements can contribute to failure under value-based incentives.

During this 60-minute webinar, originally broadcast Thursday, Aug. 9, 2018, Attune Healthcare Partners, Washington consultants and experts in value-based payment, will explain how to map a path to optimize earnings and simplify daily operations with a mix of traditional and value-based payment methods. You'll also learn about Attune Healthcare Partners' value-based resources available to WSMA members.

Free OnDemand video | Printable slides

Washington All-Payer Claims Database (WA-APCD)

The Washington All-Payer Claims Database (WA-APCD) to discuss the primary care medical practice performance measurement and reporting work and the opportunity for practices to review the results and correct any errors prior to the WA-APCD’s public release of the information.

  • Quality measures reported for adult/family and pediatric-only primary care practices
  • Methodology to aggregate measures into a summary quality indicator
  • Practitioner to medical practice roster assignment
  • Review and reconsideration (R&R) online portal for practice to review its results
  • Performance review and reconsideration purpose and process
  • Execute R&R data use agreement as initial step in using portal
  • WA-APCD cost and quality data products tailored to medical practice uses

The R&R portal will be available to medical practices for a 30-day period beginning in mid-January.

Size up the importance to your practice in participating in the WA-APCD performance review and reconsideration.

Free OnDemand video

Value-Based Payment, MACRA/MIPS, Healthier Washington: Take Action Now!

This webinar is not a deep dive into the intricacies of those complex programs. Rather, we focus on specific actions you need to consider now. For those needing further grounding in those programs, we’ll call out key resources you can pursue as part of your practice’s implementation strategy.

Free OnDemand video

Understanding New OIC Prior Authorization Rules

This OnDemand webinar, originally presented on Nov. 15, 2017, provides an overview of the new OIC prior authorization requirements and how they may impact your practice. Webinar presenter Jeb Shepard also discusses current OIC rules concerning prescription drugs and provides an introduction to the WSMA Prior Authorization Navigator.

Free OnDemand video

The 3 Most Important Benefits of Implementing a Medical Scribe Program

Medical scribes are the best lever to improve physician efficiency and clinic performance, patient satisfaction, physician retention and recruitment, and clinic revenue. Scribes perform EMR documentation and other clerical tasks for the physician. Delegating these tasks to appropriately trained scribes frees doctors to perform higher-level tasks, making them more efficient and improving their job satisfaction. When clinics implement scribe programs, doctors see dramatic reduction in time spent performing documentation and other non-medical tasks, reduced wait times for patient appointments, improved documentation quality, and better relationships with patients.

In this presentation we review:

  • The costs and benefits of implementing a scribe program
  • The differences between in-house and outsourced solutions
  • And real-world results of case studies in which scribes have been deployed

Free OnDemand video

Healthier Washington: Analytics, Interoperability and Measurement Project

The HCA has announced that participation in the new Washington Link4Health Clinical Data Repository is required for all provider organizations that are contracted with managed care organizations, see Apple Health managed care enrollees and have a certified EHR. The agency has set Feb. 1, 2017 as the deadline for participation.

The WSMA and MGMA Washington has co-hosted a free webinar with the HCA and OneHealthPort, which will provide details on the clinical data repository and other elements of the state’s Analytics, Interoperability and Measurement (AIM) project.

Free OnDemand video

Medical Records Management: Solutions for Physician Practices

A number of variables affect the length of time a physician practice should keep a medical record. Factors include state/federal laws, medical board policies and the record type (for example, an adult versus a pediatric patient). Managing the medical record is an important responsibility for all practices especially in this changing environment.

This free 90-minute webinar will help you learn about the various rules regarding records retention and solutions for your practice to consider. We’ll also introduce you to Spectrum Information Services Northwest, a WSMA-endorsed partner which offers easy and affordable solutions that reduce the expense and liability risks of managing your patients’ records. SIS NW can assume custodianship of all records, reducing your risk of HIPAA violations.

This program addresses the following topics:

  • Risks and requirements for physicians and practices.
  • Records management and retention timeframes for Washington state.
  • Typical scenarios and possible solutions to reduce risk and workload.

Greg Mennegar has served as vice president of sales for Spectrum Information Services NW, Inc. since 2006. He has over 30 years of experience in the document and records management industry, including management of the imaging program for the Washington State Archives, operations management for one of the largest computer output microfilm service bureaus in the U.S., and extensive sales and consulting experience. SIS NW provides cost-effective imaging services and imaging consulting services with a strong focus on health care. SIS NW provides solutions for medical chart conversions, revenue management, managing patient records and automating paper processes. Greg can be reached at (360) 866-0366 or via email at

This 90-minute webinar was recorded on March 18, 2015.

Free OnDemand video

Join or renew your membership today