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Resource Library

The WSMA provides guidance on a variety of issues commonly encountered by physician practices, to benefit physicians and practice administrative staff alike.

Topics are arranged alphabetically for easy access. If you have questions regarding the information located in these pages, please contact Bob Perna, MBA, FACMPE, director of health care economics and practice support at or Michelle M. Lott, CPC, CPMA, associate director, at, or call 206.441.9762 or 800.552.0612.

Administrative simplification 

WSMA initiative: Healthy Doctors, Healthier Patients


Medicare compliance guidance for small practices

Medicare compliance guidance for third party medical billing companies


Physician Credentialing (WSMA webpage)

Health information technology

AMA: Improving Digital Health 

CMS: Electronic Health Records (EHR) Incentive Programs

Health Care Authority: Health Information Technology

Washington & Idaho Regional Extension Centers (Qualis Health)

Certification Commission on Healthcare Technology (CCHIT)

HIT electronic toolkit - patient-centered medical home

HIPAA (Health Insurance Portability and Accountability Act)

HIPAA security risk assessment tool

AMA HIPAA Compliance

Identity theft

Identity theft: Response checklist for consumers (AHIMA)

Washington State Attorney General's Office

Washington Chapter 70.02 RCW: Medical records - Health care information access and disclosure

Interpreters services, limited English proficiency (LEP), hearing impaired

Medicaid Interpreters Services

Department of Health & Human Services Office for Civil Rights

HCA Interpreters: CTA Language Link

Northwest Translators and Interpreters Society (NOTIS)

LGBT resources

WSMA guidance: Providing Comprehensive and Culturally Competent Care for the LGBT community

Washington Post Article, written by Steven Petrow,  "For many LGBTQ people, even a routine doctor visit can be a 'degrading experience.' "

Pay for performance (P4P)

Bridges to Excellence

Provider Networks

Physician assistants

Physician assistants in Washington state: Physician practices and the care team model

Practice models

Patient-centered medical home

Shared medical appointments (SMAs)

Prior authorization

Prior Authorization (WSMA webpage)

Rural health

CMS Rural Health Clinic fact sheet

Rural Health Clinics Association of Washington (RHCAW)

Eastern Washington Area Health Education Center (EWAHEC)

Western Washington Area Health Education Center (WWAHEC)

Washington Office of Community and Rural Health

Washington Rural Health Association


Washington Vaccine Association (WVA)

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