Thank you to our many members who attended the 2021 WSMA Leadership Development Conference on May 14 and 15.
Attendees can access recordings, PowerPoint slides, the attendee list, and much more via our virtual event platform:
WSMA LDC Event in Socio until December 31, 2021.
Please login with the email address the WSMA has on file for you. If you are unsure of the email address to use,
please contact the WSMA at
LDCsupport@wsma.org or call
The 2022 WSMA Leadership Development Conference will be held on May 20 and 21 at Campbell's Resort in Lake Chelan, WA. We hope to see you there!
Year after year, WSMA members name the Leadership Development Conference
as their favorite, can't-miss event. What makes it special? Central to its
success are top-notch faculty and engaging course content—that, and the
resort's family-friendly, beautiful lakeside setting.
Every year, the Leadership Development Conference features a truly
outstanding lineup of speakers, all experts in their respective fields,
and interactive sessions designed to enhance your leadership skills.
You'll leave Chelan with concrete ideas and skills that you can
immediately put to use in your professional life.
See for yourself what makes the conference so special in this highlight
reel from the 2019 event.
I hope you plan to join me and your peers at the 2021 WSMA Leadership
Development Conference. No matter your organizational role or where
you are in your career journey, this leadership conference is for you.
As clinicians, we have an essential leadership role to play in
redesigning health care delivery. Quality improvement is hard and
complex, but essential. The financial viability and success of
hospitals and physician practices will depend on their ability to
improve quality, safety, and value to patients and payers.
Physicians must lead the transformation of care delivery systems to
fulfill the expectations of our patients. Responsibility for care
improvements cannot be delegated to administrators and insurers. With
the right training, physicians can acquire the skills to lead quality
improvement projects at any career stage and can guide health care
organizations with the optimal approach to safe and effective care
This year’s Leadership Development Conference will help you build your
leadership skills by exploring new trends in care delivery and quality
improvement while giving you opportunities to engage with other
physician leaders. The conference features top-quality programming,
including rapid-fire didactic sessions and highly interactive
small-group discussions, and an esteemed faculty. And with its virtual
format, you'll be able to access every session live and on demand
conveniently in the comfort of your home.
Don’t miss this opportunity to invest in yourself, build skills in
quality improvement and leadership, and be energized through virtual
networking sessions. The physician perspective is powerful and
grounded in what is best for patients. It’s more important than ever
that our voice is heard clearly and that we are influencing the future
of health care and health care decisions.
I hope you’ll take a moment to register. This promises to be one of our very best conferences. I look
forward to seeing you there.
Nathan Schlicher, MD, JD, MBA, FACEP
Welcome and Opening Remarks
Nathan Schlicher, MD, JD, MBA, FACEP
THOMAS J. CURRY LEADERSHIP KEYNOTE ADDRESS
The Growth Rings – Becoming Comfortable with Discomfort
QI Foundations: Different Names, Same Goal
Russ Migita, MD
Spreading at Scale: A Practical Leadership Model for Change
Joanne Roberts, MD, MHA
The Paradigm Shift, To Err is Human: Applying QI to a Just (Fair) Culture
Mangla Gulati, MD, CPPS, FACP, SFHM
Are There Cracks in Your Foundation? Critical Cultural Elements
for Sustained Quality Improvement
Randal Moseley, MD, FACP, FHM
Epidemic QI: Crossing Systems to Tackle Opioids
Nathan Schlicher, MD, JD, MBA, FACEP
Presidential Suite Wine Tasting
QI and Health Equity
Edwin Lindo, JD
Shooting for the Stars: Samaritan Healthcare’s Journey to
Building a Healthier Future for the Children of Moses Lake and
Andrea Carter, MD
Engagement in the Modern World
Aric Coffman, MD
Kaizen from the Ground Up - Building Continuous Improvement into
Kavita Chawla, MD and Richard Furlong, MD
Break for lunch
Implementing Integrated Social Health
Cynthia Burdick, MD, FAAP
Closing Keynote: Closing Keynote: Cultivating a Culture of Change Leadership
Kevin Taylor, MD
Nathan Schlicher, MD, JD, MBA, FACEP
THOMAS J. CURRY LEADERSHIP KEYNOTE SPEAKER
BILL ECKSTROM is the founder and CEO of EcSell Institute and
EcSell Sports. He is co-author of the best-selling book, "The
Coaching Effect," a record-setting TEDx Talker, renowned public
speaker, husband, father, outdoorsman, and therapy dog trainer.
CYNTHIA BURDICK, MD, FAAP is the Medical Director for Medicare & Medicaid for Kaiser Permanente Washington. She is a practicing pediatrician and internist and leads the Kaiser Permanente Washington efforts for Integrated Social Health Practice.
ANDREA CARTER, MD has lived and practiced family medicine in
Moses Lake since the summer of 2000. She has been the CMO for
Samaritan Healthcare since 2015, and has worked to be a champion
for improved patient care in Grant County.
KAVITA CHAWLA, MD, FACP, MHA is a practicing internist at
Virginia Mason Kirkland Regional Medical Center. She leads
Virginia Mason’s education committee for ongoing, evidence-based
clinical education for providers in primary care. She has
completed her training in the Virginia Mason Production System
management method, which aims for a zero-defect rate in
ARIC COFFMAN, MD is Pacific Northwest Executive Vice President for Optum. Dr. Coffman previously served as Chief Executive Officer and President of The Everett Clinic and Northwest Physicians Network, part of OptumCare. He has also served as President of DaVita Medical Group New Mexico and has held several leadership roles within that team during his 12 years there. Prior to becoming the president in 2015, Dr. Coffman served as the Residency Program Director, Associate Medical Director of Specialty Care, Senior Medical Director, and Chief Medical Officer. He is board certified in general surgery. He serves on the boards for the Snohomish County YMCA, the Washington RoundTable, and the Washington Healthcare Forum.
RICHARD FURLONG, MD is a practicing internist and the medical
director at the Virginia Mason Kirkland Regional Medical Center, profiled in the
National Academy of Medicine’s Case Studies in reducing clinician
burnout. He has served on the Bree Collaborative and the Dementia
Action Collaborative since 2017. Dr. Furlong holds leadership
positions in the company’s efforts around safe opioid
prescribing, recognized with the Mary McClinton Safety award for
this work in 2019, and is co-director of department of primary care informatics, director of call center operations and access
at Virginia Mason, and is an advanced VMPS graduate, and has led many formal
and informal Kaizen events.
MANGLA GULATI, MD, CPPS, FACP, SFHM joined the University of Maryland in 2004 as an academic hospitalist. She is a clinician educator, with a particular focus on patient safety, cost effective care, and resource utilization. Dr Gulati is currently the Chief Quality Officer, Vice President of Patient Safety, and the Associate Chief Medical Officer at the University of Maryland Medical Center with a focus on promoting a high reliability organization, driving interdisciplinary strategy focused on safety excellence, developing innovative approaches to optimizing clinical outcomes and performance improvement. She is the Governor of the Maryland Chapter of the American College of Physicians and the chair of the Hospital Patient Quality and Safety Committee for the Society of Hospital Medicine.
EDWIN LINDO, JD is the Assistant Dean for Social and Health Justice in the Office of Healthcare Equity and Acting Assistant Professor within the Department of Family Medicine at the University of Washington School of Medicine. He teaches, presents, and writes on issues of race and racism within the field of medicine and greater society. He is internationally recognized as a conscious voice for racial and social justice.
RUSSELL MIGITA, MD is a pediatric emergency medicine physician at
Seattle Children’s Hospital. He is the clinical director of emergency services and is responsible for QI review,
implementation, and standardization at the Seattle Children’s emergency department. He is also the co-director for education at
the UW Medicine Center for Scholarship in Patient Care, Quality
and Safety, which has provided QI and patient safety education to
hundreds of front-line clinicians.
RANDAL MOSELEY, MD, FACP, FHM is medical director of patient safety and risk
at Confluence Health. He is board certified in internal medicine
and geriatrics, and currently practices part-time as a
hospitalist. His engagement at the state level has included work
with the Washington Patient Safety Coalition, the Washington
Health Alliance, the Washington State Choosing Wisely Taskforce,
the Washington State Hospital Association Patient Safety
Committee, the Robert Bree Collaborative, and the Washington
Communication and Resolution Program Alliance.
JOANNE ROBERTS, MD, MHA is the senior vice president and chief
value officer for Providence. In addition to coordinating the
efforts of the system’s chief medical officers, she leads
physician leadership development for Providence, including the clinical value improvement curriculum to drive daily improvement
from leaders to front-line caregivers.
NATHAN SCHLICHER, MD, JD, MBA, FACEP serves as the WSMA president
and regional medical director of quality assurance for CHI
Franciscan emergency departments, among other roles. He has led
multiple statewide quality projects across health systems
including the ER is for Emergencies initiative and Better
Prescribing Better Treatment.
KEVIN TAYLOR, MD, MS is a primary care internal medicine physician with a broad experience as a physician leader and is currently the Medical Director for the IHA Primary care and Geriatric Services at the Towsley Health Center in Ann Arbor Michigan. Dr. Taylor is a certified change practitioner and executive coach who recently served as the Organizational Transformation Director for the Practice Sustainability, Provider Satisfaction Department at the American Medical Association.
The Washington State Medical Association (WSMA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
The WSMA designates this live activity for a maximum of 11 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity meets the criteria for up to 11 hours of Category I CME credit to satisfy the relicensure requirements of the Washington State Medical Quality Assurance Commission.
The AAFP has reviewed 2021 Washington State Medical Association Leadership Development Conference and deemed it acceptable for up to 10.50 Online Only, Live AAFP Prescribed credit. Term of Approval is from 05/14/2021 to 05/15/2021. Physicians should claim only the credit commensurate with the extent of their participation in the activity.