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"No matter where you are in your career journey, this leadership conference is for you." - Nathan Schlicher, MD, JD, WSMA President

WSMA Leadership Development Conference

This 2021 Leadership Development Conference is more accessible than ever in a new virtual format. Register today.

You’re invited to one of WSMA’s most popular events, with top-quality programming and speakers on May 14 and 15. Don’t miss this opportunity to invest in yourself, build skills in quality improvement and leadership, and be energized through our virtual networking sessions. Rapid-fire didactic sessions will be complemented by highly interactive small-group discussions with your peers. And with this virtual format, you’ll be able to access every session live and on demand.

A Message from the WSMA President

Dear Colleagues,

Nathan Schlicher MD

I hope you plan to join me and your peers at the 2021 WSMA Leadership Development Conference. No matter your organizational role or where you are in your career journey, this leadership conference is for you.

As clinicians, we have an essential leadership role to play in redesigning health care delivery. Quality improvement is hard and complex, but essential. The financial viability and success of hospitals and physician practices will depend on their ability to improve quality, safety, and value to patients and payers.

Physicians must lead the transformation of care delivery systems to fulfill the expectations of our patients. Responsibility for care improvements cannot be delegated to administrators and insurers. With the right training, physicians can acquire the skills to lead quality improvement projects at any career stage and can guide health care organizations with the optimal approach to safe and effective care delivery.

This year’s Leadership Development Conference will help you build your leadership skills by exploring new trends in care delivery and quality improvement while giving you opportunities to engage with other physician leaders. The conference features top-quality programming, including rapid-fire didactic sessions and highly interactive small-group discussions, and an esteemed faculty. And with its virtual format, you'll be able to access every session live and on demand conveniently in the comfort of your home.

Don’t miss this opportunity to invest in yourself, build skills in quality improvement and leadership, and be energized through virtual networking sessions. The physician perspective is powerful and grounded in what is best for patients. It’s more important than ever that our voice is heard clearly and that we are influencing the future of health care and health care decisions.

I hope you’ll take a moment to register. This promises to be one of our very best conferences. I look forward to seeing you there.

Nathan Schlicher, MD, JD, MBA, FACEP
WSMA President

Agenda

Friday, May 14

10–10:15 a.m.
Welcome and Opening Remarks
Nathan Schlicher, MD, JD, MBA, FACEP

10:15–11:30 a.m.
THOMAS J. CURRY LEADERSHIP KEYNOTE ADDRESS
Growth Rings – Becoming Comfortable with Discomfort
Bill Eckstrom

11:30 a.m.–noon
Lunch Break

Noon–1 p.m.
QI Foundations: Different Names, Same Goal
Russ Migita, MD

1:05–2 p.m.
Spreading at Scale: A Practical Leadership Model for Change
Joanne Roberts, MD, MHA

2–2:15 p.m.
Break

2:15–3:25 p.m.
The Paradigm Shift, To Err is Human: Applying QI to a Just (Fair) Culture
Mangla Gulati, MD

3:30–4:15 p.m.
Are There Cracks in Your Foundation? Critical Cultural Elements for Sustained Quality Improvement
Randal Moseley, MD

4:20–5 p.m.
Epidemic QI: Crossing Systems to Tackle Opioids
Nathan Schlicher, MD, JD, MBA, FACEP

5:15–6 p.m.
Presidential Suite Wine Tasting

Saturday, May 15

8–8:55 a.m.
Leveraging Quality Improvement to Move Towards Health Equity
Edwin Lindo, JD

9–9:45 a.m.
Shooting for the Stars: Samaritan Healthcare’s Journey to Building a Healthier Future for the Children of Moses Lake and Grant County
Andrea Carter, MD

9:45–10 a.m.
Break

10–10:45 a.m.
Applying QI to Address Burnout
Aric Coffman, MD

10:50–11:35 a.m.
Kaizen from the Ground Up - Building Continuous Improvement into Daily Operations
Kavita Chawla, MD and Richard Furlong, MD

11:35 a.m.–noon
Break for lunch

Noon–12:45 p.m.
Implementing Integrated Social Health
Cynthia Burdick, MD

12:50–1:55 p.m.
Closing Keynote: Systems Approach to Creating Purpose and Meaning for Your Physicians in Your Healthcare Organization
Kevin Taylor, MD

1:55–2 p.m.
Closing Remarks
Nathan Schlicher, MD, JD, MBA, FACEP

2 p.m.
Adjourn

Faculty

THOMAS J. CURRY LEADERSHIP KEYNOTE SPEAKER
BILL ECKSTROM is the founder and CEO of EcSell Institute and EcSell Sports. He is co-author of the best-selling book, "The Coaching Effect," a record-setting TEDx Talker, renowned public speaker, husband, father, outdoorsman, and therapy dog trainer.

CYNTHIA BURDICK, MD is the Medical Director for Medicare & Medicaid for Kaiser Permanente Washington. She is a practicing pediatrician and internist and leads the Kaiser Permanente Washington efforts for Integrated Social Health Practice.

ANDREA CARTER, MD has lived and practiced family medicine in Moses Lake since the summer of 2000. She has been the CMO for Samaritan Healthcare since 2015, and has worked to be a champion for improved patient care in Grant County.

KAVITA CHAWLA, MD, FACP, MHA is a practicing internist at Virginia Mason Kirkland Regional Medical Center. She leads Virginia Mason’s education committee for ongoing, evidence-based clinical education for providers in primary care. She has completed her training in the Virginia Mason Production System management method, which aims for a zero-defect rate in health care.

RICHARD FURLONG, MD is a practicing internist and the medical director at the Virginia Mason Kirkland Regional Medical Center, profiled in the National Academy of Medicine’s Case Studies in reducing clinician burnout. He has served on the Bree Collaborative and the Dementia Action Collaborative since 2017. Dr. Furlong holds leadership positions in the company’s efforts around safe opioid prescribing, recognized with the Mary McClinton Safety award for this work in 2019, and is co-director of department of primary care informatics, director of call center operations and access at Virginia Mason, and is an advanced VMPS graduate, and has led many formal and informal Kaizen events.

MANGLA GULATI, MD, CPPS, FACP, SFHM joined the University of Maryland in 2004 as an academic hospitalist. She is a clinician educator, with a particular focus on patient safety, cost effective care, and resource utilization. Dr Gulati is currently the Chief Quality Officer, Vice President of Patient Safety, and the Associate Chief Medical Officer at the University of Maryland Medical Center with a focus on promoting a high reliability organization, driving interdisciplinary strategy focused on safety excellence, developing innovative approaches to optimizing clinical outcomes and performance improvement. She is the Governor of the Maryland Chapter of the American College of Physicians and the chair of the Hospital Patient Quality and Safety Committee for the Society of Hospital Medicine.

EDWIN LINDO, JD is the Assistant Dean for Social and Health Justice in the Office of Healthcare Equity and Acting Assistant Professor within the Department of Family Medicine at the University of Washington School of Medicine. He teaches, presents, and writes on issues of race and racism within the field of medicine and greater society. He is internationally recognized as a conscious voice for racial and social justice.

RUSSELL MIGITA, MD is a pediatric emergency medicine physician at Seattle Children’s Hospital. He is the clinical director of emergency services and is responsible for QI review, implementation, and standardization at the Seattle Children’s emergency department. He is also the co-director for education at the UW Medicine Center for Scholarship in Patient Care, Quality and Safety, which has provided QI and patient safety education to hundreds of front-line clinicians.

RANDAL MOSELEY, MD is medical director of patient safety and risk at Confluence Health. He is board certified in internal medicine and geriatrics, and currently practices part-time as a hospitalist. His engagement at the state level has included work with the Washington Patient Safety Coalition, the Washington Health Alliance, the Washington State Choosing Wisely Taskforce, the Washington State Hospital Association Patient Safety Committee, the Robert Bree Collaborative, and the Washington Communication and Resolution Program Alliance.

JOANNE ROBERTS, MD, MHA is the senior vice president and chief value officer for Providence. In addition to coordinating the efforts of the system’s chief medical officers, she leads physician leadership development for Providence, including the clinical value improvement curriculum to drive daily improvement from leaders to front-line caregivers.

NATHAN SCHLICHER, MD, JD, MBA, FACEP serves as the WSMA president and regional medical director of quality assurance for CHI Franciscan emergency departments, among other roles. He has led multiple statewide quality projects across health systems including the ER is for Emergencies initiative and Better Prescribing Better Treatment.

KEVIN TAYLOR, MD, MS is a primary care internal medicine physician with a broad experience as a physician leader and is currently the Medical Director for the IHA Primary care and Geriatric Services at the Towsley Health Center in Ann Arbor Michigan. Dr. Taylor is a certified change practitioner and executive coach who recently served as the Organizational Transformation Director for the Practice Sustainability, Provider Satisfaction Department at the American Medical Association.

CME Credit

The Washington State Medical Association (WSMA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The WSMA designates this live activity for a maximum of 10.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity meets the criteria for up to 10.5 hours of Category I CME credit to satisfy the relicensure requirements of the Washington State Medical Quality Assurance Commission.

Application for CME credit has been filed with the American Academy of Family Physicians. Determination of credit is pending.

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